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Privacy Policy

Privacy Policy — Tōrō

Tōrō collects and uses information to process orders, deliver products, and maintain site functionality.

Contact

calm@torofield.com

 

 

Information Collected

When you interact with torofield.com, the following information may be collected:

  • Name, email address, phone number

  • Shipping and billing address

  • Payment details (processed securely through Shopify)

  • Order details and purchase history

  • Device, browser, IP address, and location data

  • Site interaction data (pages viewed, time on site)

When you submit a form through Facebook or Instagram:

  • Name and contact details provided in the form

  • Any additional information voluntarily submitted

When you opt into SMS or email communication:

  • Phone number and/or email address

  • Communication preferences and interaction data

 

 

How Information Is Used

Information is used to:

  • Process and fulfill orders

  • Deliver products and updates

  • Respond to inquiries

  • Send email and SMS communication (where consent is provided)

  • Operate and improve the website

  • Measure and optimize advertising performance

 

 

Advertising and Tracking

Tōrō uses advertising and analytics tools, including Meta (Facebook and Instagram) and Google.

These tools may collect data about your interaction with the site and advertisements, including through cookies, pixels, and similar technologies.

Information submitted through Meta lead forms may be used to:

  • Contact you regarding products or offers

  • Send follow-up communication

  • Measure campaign performance

These platforms operate under their own privacy policies.

 

 

Cookies

torofield.com uses cookies and similar technologies to:

  • Enable core site functionality

  • Understand usage patterns

  • Support advertising and remarketing

You can control cookies through your browser settings.

 

 

Sharing of Information

Information may be shared with third parties required to operate the business, including:

  • Shopify (website and payment processing)

  • Shipping and logistics providers

  • GoHighLevel (CRM, email, and SMS communication)

  • Advertising platforms such as Meta and Google

Information is not sold.

 

 

International Users

Tōrō operates in Canada and ships internationally.

Information may be transferred and processed outside your country of residence.

 

 

Data Retention

Information is retained as required to:

  • Complete transactions

  • Maintain records

  • Comply with legal obligations

 

 

Your Rights

You may request to:

  • Access the information held about you

  • Correct or update your information

  • Request deletion

  • Withdraw consent for marketing communication

Requests can be made at: calm@torofield.com

 

 

SMS Communication

If you opt into SMS, you consent to receive messages related to your order or marketing communication.

Message frequency varies. Standard messaging rates may apply.

You may opt out at any time by following the instructions in the message.

 

 

Security

Reasonable safeguards are used to protect information.

No method of transmission or storage is fully secure.

 

 

Third-Party Services

Third-party providers operate under their own policies.

Tōrō does not control their data practices.

 

 

Changes to This Policy

This policy may be updated.

The current version will remain available on this page.

 

 

Scope

This policy applies to torofield.com and related advertising and communication channels.